Returns & Exchanges
At Rec Gen, we are committed to your performance and satisfaction. If your gear isn't the perfect fit, you can return or exchange unworn items with original tags within 30 days of purchase.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Gear
Place your items in the original packaging or a secure mailer, ensuring all original hangtags and labels are still attached.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it securely to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange once the gear arrives at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing